When dormakaba approached dormakaba Hub, they faced a multi-faceted challenge. Their monolithic CMS, Coremedia, had become an operational bottleneck, limiting flexibility for content editors across 40 countries and 35 languages. Additionally, dormakaba needed to execute a seamless transition between technical providers while simultaneously launching their newly restructured digital architecture. The stakes were high—success required flawless execution amidst a complex, global rollout. dormakaba sought a partner who could not only maintain their existing momentum but also elevate the performance and scalability of their digital ecosystem.

dormakaba is a global leader in access control and security solutions, headquartered in Rümlang, Switzerland. With operations in over 50 countries and a history of innovation, they deliver cutting-edge solutions ranging from electronic access systems to advanced door hardware. Serving industries like hospitality, healthcare, and commercial real estate, dormakaba combines reliability with forward-thinking design to set the standard for security solutions.

dormakaba Hub’s technical intervention was pivotal in transforming dormakaba's digital presence. Our approach combined deep expertise in headless CMS platforms like Contentful with agile project management to ensure both scalability and adaptability.

1. CMS migration and optimization: Transitioning 40 countries from a legacy system to a modern Contentful-based stack, empowering local editors with autonomy while ensuring global consistency.

2. Scalable infrastructure: Integrated more than 30 unique Contentful spaces to support multi-country content management, ensuring updates and configurations could happen simultaneously across geographies.

3. Search and data Sync: Implemented Algolia for real-time, localized search functionality, seamlessly integrating with catalog data from 40+ countries.

4. Enhanced digital experience: Delivered a 3D city explorer feature to showcase dormakaba’s solutions interactively, reinforcing their cutting-edge brand identity.

5. Reusable solutions: Developed scalable modules, such as an internal document download feature initially dormakabaed for the U.S., but adaptable across all regions.

At Tailor Hub, we believe in embedding ourselves within our clients' ecosystems to foster collaboration and trust. For dormakaba, this meant going beyond standard deliverables. We:

• Conducted regular on-site and virtual stand-ups, ensuring alignment and transparency.

• Offered hands-on training, including AI courses, to upskill dormakaba’s teams.

• Designed agile workflows that balanced flexibility with rigor, enabling us to deliver under tight timelines.

Our close relationship even extended to recruiting a tech lead for dormakaba’s internal team, reflecting our commitment to empowering their long-term success.

dormakaba’s implementation became a benchmark in Contentful's community, validating their choice of Tailor Hub as a partner.